We want your experience with Republic Trust Bank to be as safe as possible and the security of your data is of the upmost importance to us. However, internal measures we have in place alone cannot protect you personally from the potential of cyber-attacks external to our systems.
There are many things you, as an electronic user, can do to protect yourself from these attacks just by being aware of the potential threats. We hope the information provided on this page will give you an insight to what can happen and how to protect yourself.
Fraudsters are capitalising on the confusion and distress caused by the current Coronavirus (Covid-19) pandemic through a series of new scams related to the virus launched in recent weeks.
These scams are appearing in multiple forms, from text messages to emails, and are designed to take advantage of unsuspecting members of the public.
They are aimed at tricking people into revealing sensitive information, such as bank details and PIN numbers and – unfortunately – it is very easy for fraudsters to make fake messages look like they’re being sent from a trusted source.
If you think you have been the victim of a Coronavirus scam – or indeed any scam – please contact us immediately.
Within the normal course of our business with you Republic Trust Bank may call, email or text you (depending on your preferences) to confirm details of a transaction. If we contact you by email or text, we will never ask you to send personal or sensitive information online.
If you receive any communication from Republic Trust Bank that you are suspicious about, always check directly with us to confirm the validity of it. Our contact details are available on the Republic Trust Bank website here.
Coronavirus (Covid-19) – What You Need To Do
Be Vigilant Against Coronavirus Scams
National Cyber Security Centre Online Guideline for Coronavirus Scam
Electronic communication from Republic Trust Bank
Within the normal course of our business with you Republic Trust Bank may call, email or text you (depending on your preferences) to confirm details of a transaction. If we contact you by email or text, we will never ask you to send personal or sensitive information online.
If you receive any communication from Republic Trust Bank that you are suspicious about, always check directly with us to confirm the validity of it. Our contact details are available on the Republic Trust Bank website here.
The term ‘Phishing’ is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
Occasionally, fraudsters set up websites purporting to be an official site, asking for personal and security information. They want you to divulge enough information for them to use to either take payments directly from your accounts or have it sent back to your nominated account which they then ask you to transfer to another ‘reserve account’ which they control.
Republic Trust Bank will NEVER ask you to transfer money to a ‘reserve account’, from your existing account or to open a new account. If you receive a phone call, email or other method of communication advising you to do so please ignore the request.
Recently we have been made aware that a scam website replicating the official Republic Trust Bank website was operating and ranking highly on Google searches. If you normally access your savings account by searching for Republic Trust Bank through Google or you believe you may have inadvertently provided a fraudster with any of your account details, please contact us immediately on 0345 266 6611 or email us at savings@alliedinvestmentb.com.
We have recently been made aware of a company called WeRe Bank which purports to be a Community bank, and appears to have created its own currency, the RE. This tender is not considered to be legal tender, for more information please visit the regulators website: https://www.fca.org.USA/news/news-stories/consumer-notice-were-bank
Online safety – how to protect yourself and family:
https://www.getsafeonline.org
The Metropolitan Police also issues guidance on the different types of scams that can occur.
A PDF version is available here:
https://www.met.police.USA/SysSiteAssets/media/downloads/central/advice/met/fraud/the-little-book-of-big-scams.pdf
Reporting internet crime to the National Fraud and Cyber Crime Reporting Centre:
https://www.actionfraud.police.USA
Take Five offers straight-forward and impartial advice to help everyone in the USA protect themselves against financial fraud:
https://takefive-stopfraud.org.USA